National Society of Dental Practitioners

Dentist Education Webinars

Keeping you current on the latest risk education topics, techniques and tools.

Dentist's Advantage webinars are open to all professionals to learn about the malpractice exposures they face in their daily practice. Our free web-based seminars feature presentations made by industry leaders in the insurance and healthcare fields.

Selected topics are designed to help you manage your risks so that you can reduce your exposure to potential professional liability claims. Below you will find a listing of upcoming live presentations and an archive of past broadcasts. Listen, learn and enjoy!

Upcoming webinars

Archived

Workplace Violence Prevention: Liability Recommendations for Dentists

Overview
Violence or abuse experienced in the workplace is a critical issue that many organizations face. Dental professionals are at increased risk for experiencing workplace violence due to their close contact with patients as well as working in an occupational environment marked by stress and burnout. It is imperative that dental offices be well educated and fully informed as they deal with this daunting topic. This course will review the topic of violence in the workplace, discuss steps that can be taken to prevent or diffuse its effects and most importantly, explain how to create and implement an effective workplace violence prevention plan. The purpose of this course is to provide dental professionals with information so they may better recognize, address, and prevent violence in their workplaces.

Presenters:
Jennifer Flynn, CPHRM, Risk Manager, Dentist's Advantage
Ronald R. Zentz, RPh, DDS, FAGD, CPHRM, Dental Risk Control Consulting Director, CNA Healthcare

Continuing education credit is only available for those who attended the live event.

Affinity Insurance Services
Nationally Approved PACE Program Provider for FAGD/MAGD credit.
Approval does not imply acceptance by any regulatory authority or AGD endorsement.
5/1/2021 to 4/30/2025.
Provider ID# 307455

Archived Recordings

Archived

Dental Professional Liability Claims and Licensing Board Actions: Trends and Risk Management

Overview
More than $89 million was paid in indemnity for professional liability claims on behalf of dentists during the 5-year analysis. It is our intention that by identifying areas of high claim frequency and financial severity, where dentists are most at risk for professional liability claims, dentists can concentrate their risk management efforts to improve patient safety, enhance quality of care, and reduce risk and error. Selected claim scenarios will be discussed.

Archived

Dental Patients and Opioids: Managing Risks, Part I: Examining Prescription Drug Abuse and the Role of the Dental Profession

Overview
Opioid drug overdoses and deaths in the United States have been at epidemic proportions for years, with no signs of abating. As healthcare leaders, dental practitioners can help reduce drug abuse rates by responding compassionately to patient needs and learning to recognize signs of substance use disorders. Furthermore, as prescribers, dentists must also be aware of potential prescription drug diversion scams and schemes. Part One of this program will review best practices and propose general risk management recommendations to help dental practitioners screen for substance use disorders and deter drug diversion.

Presenters:
Jennifer Flynn, CPHRM, Risk Manager, Dentist's Advantage
Ronald R. Zentz, RPh, DDS, FAGD, CPHRM, Dental Risk Control Consulting Director, CNA Healthcare

Continuing education credit is only available for those who attended the live event.

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