Electronic communication via email, fax, or telephone can be an effective strategy for both you and your patients by promoting more timely and efficient communication. However, it is easy to fall into the trap of not treating electronic communication with the same care as print communication. Failure to do so can result in legal action against dentists who, for instance, fail to follow privacy regulations, leading to disclosure of protected health information to an unauthorized person. By taking a few precautions, you can enjoy the benefits of electronic communication while minimizing the risk of litigation.
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