General Insurance FAQ Answers 

1. Why is professional liability insurance important?

Professional liability insurance is important because it protects you from financial loss in the event of a malpractice suit. Medical malpractice settlements and judgements can be for hundreds of thousands of dollars. For most people, recovering from a financial blow of this magnitude without insurance would be devastating. Also, we have a defense team who is well versed in dental malpractice issues. We'll work closely with you to ensure that we achieve the most favorable outcome possible.

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2. What is the difference between a claims made and occurrence policy?

A claims made policy provides coverage for claims that occur after the retroactive date and are reported while the policy is in force. As long as you continuously renew your claims made policy, you may report claims for incidents that occurred in previous policy years, as far back as the retroactive date of your policy.

Example: You became a Dentist's Advantage policyholder in 1998, and have renewed your policy continuously since then, with no lapse in coverage. Now in 2003, a patient you treated in 1999 files a malpractice claim against you. Because you have renewed your policy continuously since 1998 and it is currently in force, you are still protected by Dentist's Advantage for that 1999 incident.

The occurrence policy protects you against incidents that occur while the policy is in force, regardless of when the claim is reported.

Example: You became a Dentist's Advantage policyholder in 1998, and discontinued the policy in 1999. Now in 2000, a patient you treated in 1998 files a malpractice claim against you. Because the patient was treated while the policy was in force, you're able to report the claim to Dentist's Advantage for that 1998 incident.

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3. What is a retroactive date?

It is a specific date on your claims made policy that establishes the first date of coverage. Coverage is only provided for claims that are made against you for treatments that took place after the retroactive date. This provision is found only in claims made policies.

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4. Who is A.M. Best and what factors influence their ratings?

A.M. Best Co., established in 1899, is the world's oldest and most authoritative insurance rating and information source. CNA Insurance Company has experience in providing professional (malpractice) insurance as well as expertise in Dental malpractice claims management. CNA Insurance Company has an AM Best rating is of A (Excellent) (November 2017).

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